ABOUT TRUE NORTH

With 30+ years in HR, I’ve seen it all and lived to tell the tale! My superpower? Building strong, collaborative teams that not only work well together but also enjoy the journey. I'm your go-to HR expert with a knack for making the workplace a better place. With a wealth of experience in all things HR, I bring a unique blend of professionalism and personality to the table. Here is small snapshot about what I do:

Training: Turning employees into superheroes.
Policy Making: Crafting clear and refreshing policies.
FMLA: Navigating and understanding leave like a pro.

Employee Relations: Building bridges and mending fences.
Performance Management: Helping employees shine.
Conflict Resolution: Turning drama into harmony.

MARY HOOVER

MELIENE FONTAINE-LASKA

Hi, I’m Mel your HR partner in progress, people, and (let’s be honest) the occasional workplace plot twist. With over 28 years in human resources, I’ve helped organizations navigate everything from employee and labor relations to those “we need to talk” conversations no one’s lining up to have. I specialize in coaching leaders through tough moments, building stronger teams, and creating HR strategies that balance people, policy, and practicality. And yes—I still have a soft spot for benefits. There’s something oddly satisfying about making sense of open enrollment and helping employees actually understand what they’re signing up for. (HR happiness is real, I promise.)

I thrive in environments where I can create and build positive work relationships. My approach is always inclusive, ensuring that every team member feels valued and heard. I believe that a fair and supportive workplace is the foundation of a successful organization. Known for my no-nonsense approach, I cut through the clutter and execute with precision, style and grace. I take great pride in the reputation I have built where leaders says, “if you want the best and need it done right, call Mary.” I have a passion for coaching and influencing leaders to bring out the best in their employees. Think of me as the workplace Yoda, guiding you to build trust and deliver high performance. I’m an active listener, always ready to hear about business issues and create innovative solutions. Whether it’s a small hiccup or a major challenge, I’m here to help you navigate through it with a smile.

I believe HR should be approachable, not intimidating. My goal is to bring structure to the chaos, clarity to compliance, and maybe even a laugh or two along the way. Whether it’s guiding a manager through a difficult decision, smoothing out a policy snag, or pulling off the metaphorical band-aid with empathy and tact, I’m here to help create workplaces where people and performance both thrive.If you’re looking for an HR partner who’s practical, personable, and not afraid to get into the messy middle of people work—welcome. You’re in the right place.